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Privacy Notice

GRUPO ADMINISTRATEGIA is responsible for processing the personal data collected on this website and subscribes to this privacy notice in compliance with the Federal Law on Protection of Personal Data Held by Private Parties. The personal data you have provided to us directly or through electronic means has been collected and will be processed by GRUPO ADMINISTRATEGIA under the principles of legality, consent, information, quality, purpose, loyalty, proportionality, and responsibility, in accordance with the provisions of the Law. The personal data provided to GRUPO ADMINISTRATEGIA will be duly protected through technological, physical, and administrative security measures, preventing their unauthorized use or disclosure.

For what purposes do we collect and use your personal data?

The information you provide is used by our Sales Department to generate quotes based on the requirements of your project and to send promotional and educational information.

Additionally, your personal data may be used for the following purposes:

Your information will be kept in our records for 30 days from the date you provided us with your data, after which we will proceed to delete your information if no commercial transaction or employment relationship is established. If you remain a client of GRUPO ADMINISTRATEGIA, your data will be safeguarded in our local Customer Management system under computer security measures.

What personal data do we obtain and from where?

For the purposes outlined in this privacy notice, we may collect your personal data in different ways: when you provide it to us directly, when you visit our website or use our online services, and when we obtain information through other sources permitted by law.

Personal Data We Collect Directly

We collect your personal data directly when you provide it to us through various means, such as when you participate in our promotions or provide us with information in order for us to provide you with a service. The data we obtain through this means may include, among others: Paper forms that collect your information at Exhibitions, Sales Modules, Branches, and others. This is usually done in person.

Personal Data We Collect Online

When you visit our website or use our online services, we collect data in the following ways: Contact Form with the following data: Name, Company, Phone number, email address, Address, description of the project you wish to carry out with our company, payment method for our services, general tax information, among others.

Use of Cookies and Data Analysis Applications

Cookies are text files that are automatically downloaded and stored on the user's computer's hard drive when browsing a specific Internet page. They allow the Internet server to remember some data about this user, including their preferences for viewing pages on that server, username, and password. Data analysis applications can be used to monitor a visitor's behavior, such as storing information about the user's IP address, duration of interaction time on that page, and the type of browser used, among others.

We inform you that we use cookies and Data Analysis Applications to obtain the following information related to the technology you use to browse our website, to maintain constant improvement, and to provide a better user experience: IP Address, Internet Browser, Operating System, Country of Origin, Referring Website. You can learn how to disable Cookies and improve your privacy by reviewing your browser, operating system, and/or computer's documentation.

Sensitive Personal Data

The services offered by our company do not require sensitive data information, as defined in Article Three Section VI of the Federal Law on Protection of Personal Data Held by Private Parties.

Sharing Data with Third Parties

We commit not to transfer your personal information to third parties without your consent, except for the exceptions provided for in Article 37 of the Federal Law on Protection of Personal Data Held by Private Parties, and to carry out this transfer under the terms set by that law. If you do not express your opposition to the transfer of your personal data, it will be understood that you have granted your consent for it.

ARCO Rights

In accordance with the Federal Law on the Protection of Personal Data Held by Private Parties, these are the rights that every person can exercise regarding the processing of their personal data. Each acronym represents a different right and they are Access, Rectification, Cancellation, and Opposition.

You can stop receiving promotional messages on landline or mobile phones. Likewise, you can stop receiving advertising mail, and you can also stop receiving promotional emails.

You have the right to access your personal data that we hold and to know the details of their processing. You also have the right to rectify them in case they are inaccurate or incomplete, cancel them when you consider that they are not required for any of the purposes indicated in this privacy notice, are being used for unauthorized purposes, or when the contractual or service relationship has ended. Additionally, you have the right to object to the processing of your data for specific purposes.

You may revoke the consent you have granted to GRUPO ADMINISTRATEGIA for the processing of your personal data at any time, limit their use or disclosure, and exercise your ARCO Rights provided for in the Law. To do this, it is necessary to make your request to the email address we provide, and within a maximum period of 10 business days, we will address your request and inform you about its outcome through an email message or the medium you indicate. To exercise your ARCO Rights, send a message to the following email addresses: k.candelaria@administrategia.com, a.garcia@administrategia.com.

Privacy Notice Amendments

We reserve the right to make modifications or updates to this privacy notice at any time, to address legislative developments, internal policies, or new requirements for the provision or offering of our services or products. The modifications will be made available to the public through: (i) visible notices in our establishments or customer service centers; (ii) brochures or pamphlets available in our establishments or customer service centers; (iii) on our website [privacy notice section]; (iv) or we will send them to the last email address you provided us.

Intellectual Property

All intellectual property rights to the content of this website and its graphic design are the exclusive property of the HOLDER, who has the exclusive exercise of the exploitation rights thereof.

Where Can You Lodge Your Complaints and Reports for the Improper Handling of Your Personal Data?

If you believe that your right to the protection of personal data has been violated by any conduct of our employees or our actions or responses, or if you suspect that there is a violation in the processing of your personal data in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, you may file the corresponding complaint or report with the IFAI. For more information, visit https://home.inai.org.mx/.

Data Privacy Responsible Party

If you have any doubts, questions, or complaints, you can contact our Privacy department. Our phone number is (0155) 3300-7300 ext. 8830, and we can assist you from 9:00 AM to 5:00 PM, Monday to Friday. We provide our email addresses k.candelaria@administrategia.com, a.garcia@administrategia.com, and all your questions will be answered. Additionally, you can exercise your ARCO Rights using the application mentioned earlier in this Notice.